Here at McKenzie Trailers we understand the importance of leaving a lasting impression with our customers as soon as they step foot into our dealership. We ensure that no matter the reason that our customers have come to visit us, we want to make sure that they are always taken care of.
If you've come into our dealership and have had an opportunity to connect with any one of our departments, we would truly appreciate your feedback. Please fill out the testimonial form and let us know how we did.
Jim Culnan- Richmond hill ON
Excellent experience especially with service. Jim Knowles extremely helpful. His service doesn’t stop after the sale. We recently had problems while in Parry Sound and Jim drove up to help with it. Not likely any other salesperson would be so obliging - and the camper was bought 4 years ago!
Deborah Carlton- Bolton ON
I had my Wildwood DLX delivered on May 18th. I have to say Todd was wonderful and very courteous . Todd did a great job blocking and installing permanent sewer.
Mark took care of some warranty work. He was extremely informative and did everything he could and more to take care of any warranty issues I had.
If I am ever in the market again for a trailer I will always go back to McKenzie Trailers.
Thanks everyone from Sales, Finance and Service.
Sue Styles- Mississauga ON
Thank you to all the staff. Purchasing our trailer was a pleasure. Dealing with Bob, Colleen, Billy, Jeff (thank you for delivering on Mother's Day for us!!!) and the rest of the service staff was awesome, great customer service. I know we will be happy with our purchase for years to come and definitely will recommend McKenzie to all our friends or family that want to purchase. Look forward to dealing with you all for years to come...thank you again.
Deborah Carlton- Mississauga ON
I just purchased a Destination Trailer. I would like to thank Colleen for all your dedicated and unwavering assistance to help make my dream come true. The service I received from beginning to the end of my purchased was exemplary. If you are looking for a RV look no further. Ask for salesman Bob he will bend over backwards to find the perfect RV for you.
Thanks again McKenzie RV for making my experience very enjoyable.
Susan Lebskin- Newmarket ON
We purchased a travel trailer from Jim Knowles. He was an absolute delight. He was informative, efficient, helpful, kind.
Nothing is too much for Jim. He is a wonderful sales person but a wonderful human being!!!!!
I cannot say enough about this man. He goes over and above the call of duty. If you need any sort of RV, call JIM KNOWLES.
The Parts and Service Team has been fabulous to deal with. Whatever questions we had they helped!. The PDI was fantastic and our rep showed us so much about our new investment and home! Wonderful job!!!!
Colleen in the Business Office always had a smile for us and again whatever she could help us with she did it with a smile on her face. Thanks Colleen!
It has been an absolute pleasure dealing with Mackenzie's and I highly recommend them!!!!
Robert Dimech- Acton ON
I purchased my second RV from the McKenzie team this past July. My sales rep Jim is a class act. He helped me pick out the right trailer for my sons and I, he was patient with me as well as I was undecided on what model to select. In the end the unit I purchased is perfect and I've begun to create new memories with my Sons while we camp and explore new parks. Thank again Jim, and the entire McKenzie team.
Claudie AuCoin- Cheticamp NS
I would highly recommend Mckenzie Trailers ! Outstanding customer service Jim was amazing making sure every little detail was looked after ! We absolutely love our new trailer ! Mckenzie Trailers is definitely the place to go .
Lori Marsh- Sarnia ON
We purchased a used Palomino 280LTD Tent Trailer in December 2017. Alan Hardwick was our Sales Consultant and was amazing through the entire process! It was stored onsite until we could bring it home May 2, 2018. Colleen Andreassen processed all our paperwork in a prompt and professional manner - very impressive! Brian in parts helped me pick up the supplies I needed - exceptional customer service! Then Allan in the shop took us step by step over everything in the camper - he was very knowledgeable - awesome!
We had a fantastic experience and can't thank everyone enough for the service we received!
Jeff Hughes- Fernwood PE
I have been in business for 30 years and I must say Mckenzie RV is one of the most professional staff I have ever seen. I spent 2 days there in May of this year,and from owner to the boys in the shop I was very impressed. Bought a big toy haluler and had work done on my f250 air bags and fifth wheel hitch. These guys and gals know what they are doing. I drove 3600 kilometres to do business with them and it was well worth it.
Doris/claudio Ferreira- Mississauga ON
Sales rep we dealt with was Jim. He was Very friendly very helpful. This was our second trailer we previously owned a pop up. Purchased a 17 foot Roo and we absolutely love it. First time using it we had questions and Jim was only a call away for help. Great customer service, fabulous product. We are so excited for all our camping trips. We highly recommend purchasing from McKenzie Trailers
Guy Samson- Welland ON
Nice dealership to deal with.
Professional staff member and all have been helpful.
Would recommend to others.